DELIVERY & RETURNS

DELIVERY

  • UK Delivery (smaller items) - Royal Mail 1st class or My Hermes 2-5 working days service.
  • International Delivery (smaller items) - Royal Mail International Signed and Tracked or UPS tracked 2-5 working days service.
  • Scottish Highlands (smaller items)  - Royal Mail 1st class class or My Hermes tracked 2-5 working days service - additional charges on some products may have to be added for these locations.
  • UK Mainland - (larger furniture) - Private Courier. The courier will contact you directly to arrange a convenient date and time for delivery. For deliveries of larger furniture outside of Mainland UK, please get in touch for prices.
  • We aim to deliver larger furniture within 21 days, however it is usually within 7-14 days.
  • You are welcome to collect from us to avoid carriage charges, please get in touch to arrange.
  • For International deliveries, Peastyle are not liable for customs charges made in the recipients countries
  • My Hermes will make 3 attempts to deliver your package before it is returned.

RETURNS

  • If for any reason you are unhappy with your purchase we will provide a full refund for the purchase price of unused items within 14 days of delivery on return of the item. Please return items in their original packaging. You must cover the cost of returning the item unless faulty or damaged.
  • In the instance where you have received faulty or damaged goods, please inform us and contact us before returning, so that we can ascertain the best way to recover the goods.
  • You will need to cover any import duties that may arise when returning items from another country.
  • Please ensure that you use a recorded and fully insured service for the return of any items. Peastyle will not be liable for loss or damage in transit.
  • Any made to order / bespoke items are non refundable. Special request orders are subject to a 25% admin fee.